We like transparency and we hope to cover most of your questions here. We made this FAQ page which is an “work in progress” document. When we encounter another frequent question from our customers we will add the answer here. If the information here doesn’t cover all you questions please contact us here.
Will I be informed of the changes made by my competitors?
Can my competitors find that I’m tracking their prices?
Do I need to have technical skills to use this tool?
What are the payment terms?
Do I have to pay VAT?
Is there a minimum registration period?
Is there any cost to unsubscribe?
Can I try before I buy?
Pricevent needs to be installed?
Which are the supported browsers?
What is product matching?
Can I export reports?
What support do you provide?
How many times per day do you update my competitor prices?
How do you handle VAT into the tracked prices?
Can you handle multiple currencies? (€, £, $, etc.)
Can I track stock availabilities of products?
Can I monitor other info like: shipping cost, delivery time?
What is the maximum number of products I can monitor?
On what devices can I use Pricevent?
Is the dashboard available for multiple users?
I have to insert my credentials every time I wish to use the tool?
What do you mean by “price checks on simple shops”?
Do you update this tool, is this gonna affect me in some way?